Customer Feedback

Customer Feedback

Dear Customer,

Shin Kong Mitsukoshi is the first department store gets ISO 10002 certification in retailing industry in Taiwan.
If you have any suggestion for us, please leave the message below. We will respond you within 2 working days. Shin Kong Mitsukoshi Department Store Co., Ltd.

If you have any suggestion, welcome to let us know.



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I agree to provide Shin Kong Mitsukoshi with my personal data(name, e-mail, contact number, gender, member identity) as for the use of contact and reply to customer feedback


Personal Data Protection Act for Customer Feedback

Based on the purpose for customer management and service, Shin Kong Mitsukoshi Department Store Co., Ltd. can collect, process and use the personal data you provided through customer suggestion within 3 years.
Following by Personal Information Protection Act, we inform you that you have the right to make an inquiry of and to review, request a copy of, supplement or correct, demand the cessation of the collection, processing or use of, and erase your personal data you provided through customer suggestion within 3 years.
You have the right for not providing any of your personal data, and in that case, customer suggestion service would not be processed.